This legal document is provided in Korean — the authoritative version under Korean law (개인정보보호법 / 정보통신망법 / 약관규제법 / 전자상거래법) and EU GDPR alignment. For an English translation or questions, contact pajamasi726@gmail.com.
환불 정책
Effective date: 2026년 5월 18일
This page summarizes — in English — how subscription refunds work for serversim Pro. Refer to the Korean version for the authoritative legal text.
1. Summary
30-day, no-questions-asked refund. Cancel your subscription within 30 days of the original charge and receive a full refund, regardless of how much you used the Service.
Billing is processed by Lemonsqueezy (our Merchant of Record). Refunds return to your original payment card / method.
2. How to request a refund
2.1 Lemonsqueezy self-service (recommended)
Use the receipt email link or sign in to the Lemonsqueezy customer portal and click Request Refund. Processed instantly in most cases.
2.2 Email
Email pajamasi726@gmail.comwith the subject “Refund request” and include:
- Account email
- Lemonsqueezy order number (from your receipt)
- Reason (optional)
We respond within 2 business days and process within 3 additional business days.
3. Refund timing
- Card-bank reflection: 3-7 business days (varies by card issuer)
- Korean cards: typically 5-10 business days
- VAT is refunded together with the principal automatically
4. Partial / non-refundable cases
- More than 30 days since the original charge: not refundable (cancel future renewals via the customer portal)
- Account terminated due to ToS violation: not refundable
- Subscriptions auto-renew. Cancel before the next billing date to avoid charges.
5. Visa / Mastercard / Amex
Refunds for international cards (Visa / Mastercard / Amex) are credited directly back by Lemonsqueezy to the issuing card.
6. Disputes
Korean consumers may use the Korean Consumer Agency mediation procedures under Article 33 of the E-Commerce Act and Article 57 of the Framework Act on Consumers.
Contact: pajamasi726@gmail.com